How do you report a listing or user on Carousell?
To report a user:
Go to the user's profile page and tap on the top right hand corner button. It'll reveal a 'Report user' option.
To report a listing:
iOS - Go to the listing page and scroll down to tap on the 'More' button. It'll reveal a 'Report listing' button.
Android - Go to the listing page and tap on the top right hand side button. It'll reveal a 'Report listing' button.
A gentle reminder - Please refrain from reporting users or listings unless there is a serious violation of Community Guidelines, selling of prohibited items, possible scam/fraud or abusive language used. This is to ensure that our team can better help our community members :)
We strongly advise our users not to abuse the flagging system to flag items or users that do not flout our community guidelines as it will affect our content moderation team in attending to genuine reports faster. We will not hesitate to suspend users who are found repeatedly abusing the flagging system.