How do I change my password? What if I lost or forgot my password?

Don't worry! On our login page, click on the 'use your email address' option. Next, click on the Login button and then click on the 'Forgot Password?' option. Type in your email address and you'll receive a link in your email account to reset your password. 

After retrieving the randomly generated password from your email, key this in on the same login page to retrieve your account. You can then change your password to a new one. 

You can also change your password by resetting it  here.

If this doesn't work, please  write in to us using the email address tied to your Carousell account and we'll help you out.